TRADE ASSOCIATION FOR THE CARPET, UPHOLSTERY AND HARD FLOOR CLEANING INDUSTRY
“Service with integrity”
Have you ever searched the internet or skimmed through local advertising magazines searching for ‘the right’ carpet cleaner? Do you go with the company who advertise the almost ‘too good to be true’ offer? Do you go with the company that scares you into booking with them by showing you images of nasty bugs and telling you how dirty your home must be? It’s a bit of a minefield, isn’t it?
Well, now you don’t have to. Trusted Local Cleaners is the first online directory specifically to find trusted, carpet, upholstery and hard floor cleaning professionals local to you.
Unfortunately, the carpet and upholstery cleaning industry is unregulated, meaning that absolutely anyone can buy a cleaning machine and advertise themselves as a professional cleaner, with no training, no insurance and no idea of the damage they can cause! We understand that finding a trusted, local cleaner may be difficult, so that’s why all Trusted Local Cleaners are members of the National Carpet Cleaners Association (NCCA), the only UK trade association for carpet and upholstery cleaners.
As proud members of the NCCA, Carpet Wizzard work hard to achieve, in all areas, the principle objectives of the NCCA, this being the establishment and maintenance of minimum standards within the carpet and upholstery cleaning industry, with the dual aim of safeguarding the reputation of the industry and protecting its customers.
“Ongoing Regular Training”
To be a member of the NCCA, Carpet Wizzard had to undertake the NCCA Professional Carpet & Upholstery Cleaning Training and pass the associated examinations. These training courses offer a thorough grounding in all aspects of carpet and upholstery cleaning. This ensures that all Trusted Local Cleaners have essential knowledge for the safe and effective cleaning of carpets and fabrics.
Alongside recognised training qualifications, all Trusted Local Cleaners are required to have adequate insurance to cover them in the event of a problem or accident. Public Liability insurance is also integral.
Members, such as Carpet Wizzard are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times. We take this very seriously and therefore have our own policy of a 100% satisfaction guarantee.
“Our 5 Star Reviews on TLC are great”
After already having the carpets cleaned by another unknown contractor they were not up to the standard we wanted. Mike and Michelle were called in at very short notice and they cleaned and deodorised the carpets and left them like new. Brilliant service and price couldn’t ask for anymore. Sopranos !!!
Dave Murray on 08/08/2017
“Great service – Karndean looks like new”
Mike and Michelle delivered a great customer experience. After a competitive quote the service date was quickly arranged and confirmed a couple of days before (always comforting considering this was a bigger job).
Our Karndean oak style floor looked rather worn out after 6 years of heavy use, but the stripping and re-sealing process worked a treat and it shines like new now!
Carpet on the stairs also quickly cleaned and brought back to live along the way.
Overall a very pleasant professional experience from a highly recommended company.
CALL MIKE OR MICHELLE ON 01329 311000